frequently asked questions

Sunnymead Design Solutions
16 Sunnymead, Waterloo,
Huddersfield, HD5 9XR,
Tel: 01484 350 726
Mobile: 07790 638 287

info@sdsweddinginvites.co.uk

How do I place a order?
What wording will appear on my inserts?
Is there a minmum/maximum order requirement?
How long will it take a order to be produced?
Can I change the design to suit my requirements?
Will I receive a proof of my invitations?
How are orders despatched, and what are the costs?
I want to order place cards and order of service but will not know how many until I have received replies to my invitations.
When should I order my Orders of Service, Menus, place cards, table plan etc?
How do I pay for my order?

How do I place a order?
If you would like to discuss your stationery requirements, before placing a order, please don't hesitate to contact us, call Tracy Tel: 01484 350 726 Mob: 07790638287,
16 Sunnymead, Waterloo, Huddersfield, HD5 9XR or email us at enquiries@sdsweddinginvites.co.uk .

Your first enquiry will probably done in person, phone, email or post. Once I have received your enquiry I can discuss your requirements and send you out all the necessary
information, this will include an order form, A quotation for the proposed order, wording ideas, font types.

Please complete the order form and return to us, along with your 50% deposit (which is non-refundable) and the remainder to be paid before we send your final order out to you. At the moment we only accept payments of cheques, postal orders, cash. Please make cheques payable to sunnymead design solutions. We recommended you not to send cash through the post.

Please read our terms and conditions, before placing an order

If you live locally, we offer a free consultation service, where we can meet to discuss your requirements in full detail.

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What wording will appear on my inserts?
We have lots of different wording for invitations from Traditional to Civil Partnerships, don't worry we will send you copies of the wording for you to choose from.

Is there a minmum/maximum order requirement?
There is no minimum or maximum order requirement, we can accommodate your wedding what ever the size!

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How long will it take a order to be produced?
Please allow approximately 6 weeks for your order to be completed, from the time
Sunnymead Design Solutions receive your final proof of acceptance. If your order is required sooner than this, please contact me before placing your order, and I am sure we can accommodate your needs.

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Can I change the design to suit my requirements?
Yes, in most cases any Sunnymead Solutions designs can be modified to suit your
requirements, you can have what you like with regards to design, colour, card sizes, font changes, most of the alterations can be achieved hopefully without incurring any additional costs, in some cases there may be a small charge we will do our best to keep the costs down. Please don't hesitate to contact us if you have any queries.

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Will I receive a proof of my invitations?
Yes, proofs are provided free of charge. Once we have received your order, a proof
invitation will be sent to you for approval. Checking proofs of Sunnymead Design Solutions stationery is the responsibility of the client. The proof of acceptance must be signed and dated and returned to Sunnymead Design Solutions, sometimes its necessary, for a further proof to be issued. No order will be progressed without final approval. If there are any amendments after approval stage, it will be charged accordingly.

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How are orders despatched, and what are the costs?
With regards to despatch of orders, we try to be as flexible as possible.
Wherever possible, we try to encourage our clients to collect their orders as Sunnymead Design Solutions cannot be held responsible for the way in which our parcels are handled, once they have left our premises. If you would like to collect your order, a mutually convenient time and date can be arranged. Please note however that your final payment must be received 5 days prior to collection. All orders will be sent via Royal Mail Special Delivery, charges will vary upon quantity, type of goods ordered. A signature will be required upon delivery. Once dispatched Sunnymead Design Solutions accepts no responsibility for loss and damage. Local orders will be delivered free of charge.

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I want to order place cards and order of service but will not know how many until I have received replies to my invitations.  
We will happily wait until you have confirmed numbers, so you do not have to over order. A provisional order should be placed along with your invites and included in your deposit. At this stage you can estimate the number of guests. Any overpayment/ underpayment can be settled once you know definite numbers.

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When should I order my Orders of Service, Menus, place cards, table plan etc?
It is recommended that all stationery items (e.g. order of service, menus, place names etc). Should be ordered at the same time as your invitations to ensure we order the correct amount of stock for your requirements and time reserved our diary to complete your order.

All text for these items (guest names for table plans & place cards) should be provided via email or disc. Due to the potential for typing errors. Table plan details should be provided as a typed list in either word or direct into an email (e.g. top table - list of names on the table, table 1 - list of names etc). Names will be printed exactly as provided, so please ensure you double-check the spellings, punctuation and salutations used.

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How do I pay for my order?
Payment can be made by cash, cheque or postal order. Cheques should be made payable to Sunnymead Design Solutions.

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